Harmony Batch MatchingHarmony Batch Matching

The Harmony Batch Matching module consolidates customer information and discovers and classifies customer relationships. Using a sophisticated set of matching algorithms evolved from real-world experience, disparate and unconnected customer data sets can be brought together and presented as a unified customer view.

Features and Benefits

  • Create a reliable, accurate unified customer view for customer service staff, external applications and business processes
  • Resolve ambiguities and duplication in customer data
  • Increase customer satisfaction by having an accurate record of customer communication, history and personal details
  • Improve credit and fraud control with consolidated customer financial details
  • Assist marketing efforts with more accurate segmentation data
  • Open standard, XML based output

 

 

 

 

 

Harmony Batch ScrubbingHarmony Batch Scrubbing

The Harmony Batch Scrubbing module validates, standardises and corrects customer information based on the business rules in your organisation's knowledge base. Personal details, addresses and other customer data are output in a cleansed, standards-compliant format suitable for any application.

Features and Benefits

  • Intelligent parsing algorithms deal with unstructured, incomplete and mis-spelled name and address data
  • Differentiates between personal and corporate entities
  • Reads name and address data the way the people do, breaking entries into components and making smart inferences
  • Recognises and tags important personal information for data matching, such as name, date of birth, credit card numbers
  • Uses a gender dictionary of over 60,000 names
  • Can be implemented as a real-time or batch processing system

 

 

 





Harmony OverviewHarmony Overview

The Harmony series of products from Mastersoft is the first integrated solution that enforces information quality policies across the entire enterprise and unifies information management in one place.

Read the Harmony Overview

Harmony UIIEHarmony UIIE

A powerful online data integrity platform that ensures the accuracy of your customer information in real-time.

Read more about Harmony Universal Information Integrity Engine

Harmony Post/Rapid AddressHarmony Post/Rapid Address

Validate addresses in real-time at the point-of-entry and standardise address data in approved postal formats. Minimise the cost of returned mail and ensure that your customer communications are delivered correctly.

Read more about Harmony Post and Rapid Address